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Reflections Day Spa (“Reflections,” “we,” “us,” or “our”) respects the privacy of our guests (“you” or “your”) and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (the “Website”) or use our spa services.

Information We Collect

We collect several types of information from and about you, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, mailing address, and date of birth. We collect this information when you book an appointment, purchase a gift certificate, create an account on our website, or subscribe to our mailing list.
  • Payment Information: We may collect your payment information, such as credit card number and billing address when you purchase a spa service or gift certificate online. However, we do not store your full credit card information on our servers.
  • Website Usage Information: We may collect information about your activity on the Website, such as the pages you visit, the services you browse, and the searches you perform. This information is collected through cookies and other tracking technologies.

How We Use Your Information

We use your personal information to:

  • Provide and fulfill the spa services you request.
  • Send you appointment confirmations and reminders.
  • Process your online payments.
  • Respond to your inquiries and requests.
  • Send you marketing and promotional materials (with your consent).
  • Analyze website usage to improve our website and services.

Sharing Your Information

We may share your personal information with third-party service providers who help us operate our business, such as payment processors, appointment booking systems, and email marketing platforms. These service providers are contractually obligated to keep your information confidential and secure.

We will not share your personal information with any third party for marketing purposes without your consent.

We may also disclose your personal information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us or to protect and defend our rights or property.

Your Choices

You have choices regarding your personal information:

  • Email Marketing: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any marketing email we send you.
  • Cookies: You can adjust your browser settings to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Website may not function properly if you disable cookies.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is ever completely secure. We cannot guarantee the security of your personal information.

Children's Privacy

Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to delete the information from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Website. We encourage you to review this Privacy Policy periodically to stay informed about how we are using your personal information.

Contact Us

If you have any questions about this Privacy Policy, please drop us a line at reflection1966@gmail.com or 412-224-5144.